Downloads & Refunds
Download Policy
At Elizabeth's Children's Books, we want to ensure that you are completely satisfied with your purchase. If you have any issues with downloading our books, please contact our customer service team for assistance. We offer refunds for any defective downloads that are reported within 14 days of purchase. We reserve the right to refuse a refund if we determine that the issue is not related to the quality of the download or if it is outside of our refund policy guidelines. I'm the second paragraph in your download policy section. Here at Elizabeth's Children's Books, we are committed to providing you with the highest quality downloads of our children's books. If you experience any issues with downloading our books, please reach out to our customer service team and we will do everything we can to resolve the issue as quickly as possible.
Refund Policy
We understand that sometimes things don't work out as planned, which is why we offer refunds for defective downloads that are reported within 14 days of purchase. If you would like to request a refund, please contact our customer service team with your order number and a brief description of the issue you experienced. We reserve the right to refuse a refund if we determine that the issue is not related to the quality of the download or if it is outside of our refund policy guidelines. At Elizabeth's Children's Books, we are committed to providing you with the best possible experience when downloading our children's books. If you have any questions or concerns about our download or refund policies, please do not hesitate to contact us.